Refund Policy

Please read this policy carefully before enrolling in any programme offered by The Mindful Markets.

At The Mindful Markets, we are committed to delivering high-quality educational content and mentorship. Because our programmes involve significant time, preparation, and resources from the moment of enrolment, we have a defined refund policy as outlined below.

1 General No-Refund Policy

All fees paid towards any programme, course, workshop, or mentorship offered by The Mindful Markets are non-refundable once payment has been received and access or onboarding has been initiated.

This includes but is not limited to: UTT Mastery (Annual Programme), UTT Private Mentorship, any workshops, seminars, or supplementary resources purchased through The Mindful Markets.


2 Cooling-Off Window

A refund request may be considered only if it is submitted within 48 hours of payment and prior to the commencement of any onboarding session, live class, or access to course material.

Requests received after this window, or after any programme material or session has been accessed, will not be eligible for a refund regardless of the reason.


3 Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

  • — Change of mind or personal circumstances after enrolment
  • — Failure to attend scheduled sessions or live classes
  • — Dissatisfaction with market performance or personal trading results
  • — Technical difficulties on the student's end (device, internet, or platform access)
  • — Any partial completion of or withdrawal from the programme

4 Programme Cancellation by The Mindful Markets

In the unlikely event that The Mindful Markets cancels a programme before it commences, enrolled participants will be offered one of the following:

  • — A full refund of the amount paid, or
  • — Credit towards the next available batch or programme

5 How to Raise a Refund Request

If you believe your request falls within the 48-hour cooling-off window, please reach out to us at:

Include your full name, registered email address, programme name, and proof of payment. All requests are reviewed within 5 business days.


Last updated: October 2025